SharePoint, Microsoft’s web application framework, is an incredibly powerful tool that can integrate an organization’s content, manage documents, and serve as an intranet or internet website. But it's difficult to recruit, hire, and train the people needed to operate SharePoint at best-practice levels of support around the clock. In this white paper, we describe seven strategic tasks a managed services provider will undertake to ensure your organization has a superlative SharePoint implementation. We conclude with three case histories of SharePoint solutions our clients followed that boosted business value.