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Five Minute Briefing - Information Management
September 22, 2009

Five Minute Briefing - Information Management: September 22, 2009. A concise weekly report with key product news, market research and insight for data management professionals and IT executives.

News Flashes

ClickFox, a provider of customer experience analytics (CEA) software and solutions, has announced a completed integration with Greenplum Software, a provider of database technology for large-scale data warehousing and analytics. CEA is a high-growth market with leading companies across the globe prioritizing the need to understand, manage, and improve their customer experience. The ClickFox software enables businesses to do this by connecting the dots and making sense of the complex choices of customer interactions that drive revenues, loyalty, and defections. Transcending a limited single channel view, ClickFox CEA patented behavioral analysis engine provides a visually intuitive mapping of all customer interactions—from retail, web, and email to agent CRM desktops, handheld devices, and interactive kiosks—delivering visibility to uncover hidden connections and reveal bottom-line customer insights.

Melissa Data, a provider of data quality and data enrichment solutions, in partnership with SpeedTrack Inc., has announced the availability of SpeedTrack, a technology offering a new approach to storage, access, and analysis of data. Powered by SpeedTrack's Guided Information Access Platform (GIA), users are guided to what they are looking for simply by selecting from the unique words, characters, and values contained in the data in order to provide more accurate search results and give contextually relevant search answers. SpeedTrack applications work with any type of stored data including relational databases, text, email, PDF, Microsoft Office documents, and legacy databases.

NetIQ, a systems and security management software vendor recently released new versions of two key products that enable IT organizations to more efficiently manage and secure Microsoft Active Directory environments. These new products are NetIQ Directory and Resource Administrator 8.5 and NetIQ Group Policy Administrator 6.1. Both products are designed to help IT organizations solve the challenges they face when tasked with the native management, administration and security of Microsoft Active Directory. As they push the limits of this technology, ensuring security and internal controls becomes most critical to not only manage user access, but to eliminate human error, demonstrate compliance, and improve service delivery.

The Oracle Applications Users Group (OAUG), the world's largest knowledgebase for Oracle Applications users, has formed the OAUG General Ledger (GL) Special Interest Group (SIG) to help users transition to Oracle E-Business Suite R12 by providing a communications and educational forum.

PASS Summit, the largest and most intensive Microsoft SQL Server conference in the world, will be held at the Washington State Convention & Trade Center in Seattle November 2-5. A key focus of the 10th anniversary conference will be helping database pros cut IT costs in a difficult economy, as well as making the most of their SQL Server and BI investments

Sentrigo, Inc., a provider of database security software, has announced it is partnering with Hitachi Data Systems to integrate Hitachi IT Operations Analyzer version 1.2 into Sentrigo's Hedgehog suite of products. Hedgehog software provides full-visibility database activity monitoring and real-time protection to defend mission-critical data against insider misuse as well as outsider intrusion, and also enables compliance with regulatory requirements such as PCI DSS, Sarbanes-Oxley and HIPAA. The integrated solution will enable IT administrators to centrally monitor these activities from right within the IT Operations Analyzer console, and will provide users with a single view into their company's database security posture.

Think About It

Google introduced the MapReduce algorithm to perform massively parallel processing of very large data sets using clusters of commodity hardware. MapReduce is a core Google technology and key to maintaining Google's website indexes.