Alan Pelz-Sharpe

Alan Pelz-Sharpe is the founder of Deep Analysis (, an advisory firm focused solely on disruption and innovation in information management. He has more than 25 years of experience in the IT industry, working with a wide variety of end-user organizations such as FedEx, Mayo Clinic, and Allstate and vendors ranging from Oracle and IBM to startups around the world. He was previously a partner at The Real Story Group, consulting director at Wipro, research director at 451, and vice president for North America at Ovum.

Articles by Alan Pelz-Sharpe

The ultimate goal of almost all enterprise technology is to automate manual activities into digital processes. BPM (business process management) and workflow systems have been used for decades, and, under the cover of most business applications, sit complex process, task, and workflow management. It is hard to define the sheer scale and breadth of process automation other than to say that it is pervasive. Indeed, although industry analysts love to slice and dice technologies into quadrant and wave silos, doing so with process automation technology is difficult and often, though not deliberately, misleading.

Posted January 17, 2022