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Paul Daugherty and H. James Wilson

Paul Daugherty is Accenture’s chief technology & innovation officer and leads the company’s Technology Innovation & Ecosystem group. He is also a member of Accenture’s Global Management Committee. In addition to overseeing Accenture’s technology strategy,  Daugherty has responsibility for driving innovation through R&D activities in Accenture’s Labs and leveraging emerging technologies to bring the newest innovations to clients globally. He founded and oversees Accenture Ventures, which is focused on strategic equity investments and open innovation to accelerate growth. He also leads the company’s large group of highly skilled, certified technology architects, who apply new technologies and architectural foundations in building solutions for clients across industries. In addition, Daugherty is responsible for managing Accenture’s alliances, partnerships and senior-level relationships with leading and emerging technology companies, and runs Accenture’s Global CIO Council and annual CIO and Innovation Forum.

H. James Wilson is Managing Director of Information Technology and Business Research at Accenture Research. Prior to joining Accenture, he led research and innovation programs at Babson Executive Education and at Bain & Company. Author of The New Entrepreneurial Leader, and a long-time contributor to Harvard Business Review and The Wall Street Journal, Wilson researches the impact of emerging technologies on worker and organizational performance. He holds a BA from College of the Holy Cross and a MA from Boston College. He is based in San Francisco.

Articles by Paul Daugherty and H. James Wilson

The key to understanding AI's current and future impact is its transformation of business processes. A widespread misconception is that AI systems, including advanced robotics and digital bots, will gradually replace humans in one industry after another. Self-driving vehicles, for example, will one day replace taxi, delivery, and truck drivers. That may be true for certain jobs, but what we've found in our research is that, although AI can be deployed to automate certain functions, the technology's greater power is in complementing and augmenting human capabilities.

Posted April 13, 2018

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