jBASE Helps Encompass Supply Chain Streamline Development Operations

With the help of Zumasys, Encompass Supply Chain Solutions, Inc. successfully migrated its ERP system to jBASE. The company also migrated its infrastructure from a co-location facility to the Zumasys cloud, now owned and operated by NexusTek.

The move has helped Encompass eliminate costly downtime and streamline development for the company’s primary business applications.

With its ERP application running on jBASE, Encompass can now take advantage of dramatically improved reliability and performance for batch processing and web apps.

“As Encompass continues to grow our business and service offerings, it is critical to have the right systems in place to run our operations and enable us to scale with confidence,” said Encompass President and CEO Robert Coolidge. “We are very pleased with Zumasys’ ability to develop a strong, dependable platform to provide exceptional uptime and support for our customers.”

Encompass’ business success depends on the company’s custom-developed ERP application, which feeds off its PICK MultiValue database platform.

As the company’s legacy PICK database approached its end of life, it was no longer being actively supported or updated. Over time, the database became slow and unreliable, resulting in downtime for the company’s ERP system and eCommerce applications.

Encompass quickly ruled out moving to SAP or Oracle as switching database platforms would have been too costly, risky, and time consuming.

The company considered several PICK MultiValue database solutions before deciding on jBASE from Zumasys.

With jBASE, Encompass could retain its custom features with a clear path for the future. Zumasys was also the only company that could offer a truly cloud-ready database solution. “By moving to the cloud, we can now focus our resources on development instead of running hardware,” adds Blair.

Today, the difference between the systems is clear. With jBASE, processing large transactions takes a fraction of the time that it once did.

Processing time for end-of-day and end-of-month transactions has dropped from 3 1/2 hours to less than 1 hour, and performance for the company’s website has doubled.

Adding memory or storage is as simple as an online click or a short 5-minute phone call. Software updates are automatic, so the company never has to worry about downtime for maintenance.