Airtel Taps Oracle Fusion Applications to Accelerate Digital Transformation

Bharti Airtel (Airtel), a communications solutions provider, has chosen Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Supply Chain & Management (SCM) to digitize and simplify its finance, planning, and supply chain processes.

Airtel, which operates in 17 countries across South Asia and Africa, provides a range of consumer telecom services to more than 480 million customers, including 4G/4.5G broadband, fixed lines, fiber with speeds up to 1 GBps, and streaming services that span music and video, digital payments, and financial services. For enterprise customers, Airtel offers a gamut of solutions, including cloud and data center services, cybersecurity, IoT, advertising tech, and cloud-based communications

With the integrated Oracle Cloud ERP and Oracle Cloud SCM applications, Airtel will transform its shared services operations, which focus on driving productivity and agility across the company. The applications will help enable Airtel to automate manual processes, gain an on-demand 360-degree view of its financial data, and streamline procurement and supply chain management.

The implementation, carried out by Oracle Consulting, will expand Airtel’s Oracle Cloud footprint following the carrier’s recent move to Oracle Fusion Cloud Human Capital Management (HCM) to support its employees and associates.

“This is a key deployment as part of our journey to fully transition to cloud-based applications as we build a digital Airtel,” said Bharti Airtel CIO Pradipt Kapoor. “We are obsessed with providing the best customer experience. We are investing in transforming our internal operating models so that employees and partners can work effectively for better customer engagement and service.”

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