Arago Releases Solution to Connect to SAP Platforms

Arago has developed a solution to connect HIRO to SAP environments of any size and complexity.

In April 2018, Arago, a provider of artificial intelligence (AI) and intelligent automation, entered the world of specialized solutions by creating Arago da Vinci as a subsidiary company focusing exclusively on SAP automation.

HIRO for SAP Operations adds standard plug-and-play connectivity to SAP Solution Manager 7.2 and also includes many predefined reusable scenarios to autonomously operate SAP environments to the Arago HIRO platform.

Arago da Vinci gives customers in year ROI by automating operations of their SAP environments. Based on a unique hybrid algorithm using Machine Reasoning, as well as Machine Learning, all operational tasks can be processed as if a human expert would take care of the many variations of operational situations.

This enables our customers to “outsource” 1st and 2nd level support as well as business process management tasks to the machine and free up experts from routine support and operations tasks while retaining their knowledge in a human-readable format.

Key objectives for the HIRO development team were rapid and easy deployment as well as reusable knowledge to minimize time to value.

“With HIRO for SAP Operations, we give our customers the first readymade solution to operate the platform many businesses have come to rely on and free up their experts to help them thrive in the digital world,” said Chris Boos, Arago’s founder and CEO.

Arago da Vinci will continuously expand the predefined knowledge base according to customers´ priorities and also add support for SAP Landscape Manager to better support service providers.

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