BMC Acquires Netreo to Strengthen BMC’s Leadership in Observability and AIOps

BMC, a global leader in software solutions for the Autonomous Digital Enterprise, is acquiring the Netreo, a provider of smart and secure IT network and application observability solutions enabling the BMC Helix platform to provide customers with a full-stack, open observability, and AIOps solution.

The deal is expected to close in the first half of 2024, subject to customary closing conditions. Financial terms of the transaction were not disclosed.

With this acquisition, BMC continues to invest in innovation—from IT operations management to service management, data and application workflow automation, and mainframe management, according to the company. 

The Netreo OpenTelemetry-based observability provides application performance management (APM), network performance monitoring and diagnostics (NPMD), and IT infrastructure management (ITIM) enabling IT Ops, DevOps, developers, and network teams with deep and wide-ranging visibility across their applications, infrastructure, and networks, according to the company.

The acquisition of Netreo will further strengthen BMC’s leadership in observability and AIOps, and provide customers with visibility into performance across their networks, infrastructure, and applications from a modern, open observability platform.

According to the company, this helps teams deliver reliable services with insights from their entire IT footprint. Visibility into application performance helps improve developer productivity allowing them to release capabilities more frequently with reduced risk and higher quality. Networking teams can also easily deliver new network services, increase customer satisfaction, and maximize overall network performance.

“BMC's vision to connect siloed operations and accelerate innovation across the enterprise resonated deeply with our goal to deliver a great smart and secure full-stack observability experience for our customers,” said Jasmin Young, CEO of Netreo. “Combining Netreo’s capabilities with the BMC Helix platform empowers our customers to bring data from their applications, infrastructure, and networks into the BMC Helix Observability and AIOps solutions for holistic visibility, enhanced root cause analysis, and automated remediation. I am excited to see this vision come to life as a part of BMC.”

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