Bluewolf Launches AI Now for Connected Commerce

Bluewolf, an IBM company, has introduced AI Now for Connected Commerce at Salesforce Connections. With the goal of simplifying the retail landscape across service, marketing, and sales channels, AI Now For Connected Commerce is a B2C and B2B platform that can provide intelligent order management, price promotion and supply chain management—powered by IBM Watson on Salesforce Marketing, Commerce, and Service Clouds. 

Bluewolf has been recognized by Salesforce as a leading implementation ecosystem seller, holding the Salesforce Fullforce Master accreditation. Salesforce Fullforce Solutions are partner offerings recognized for their specialization in priority Salesforce industries and other key solution areas.

According to the vendors, AI Now for Connected Commerce is designed to help solve critical needs in the market today. The solution activates AI-powered decision making with the Salesforce Commerce Cloud, connecting customers to marketing, sales, and service channels. Using Salesforce’s MuleSoft Anypoint Platform, the solution integrates IBM Order Management, a full suite of tools to orchestrate the entire   fulfillment network, to help effectively meet omnichannel customer demand and fulfillment expectations.

In addition, Watson Supply Chain solutions, including Watson Order Optimizer, are used together with IBM Order Management and integration to Salesforce Commerce Cloud to execute intelligent, flexible omnichannel fulfillment plans in real-time that can help reduce fulfillment costs and improve efficiency.

And, using advanced intelligence and insights from Salesforce Einstein, IBM AI solutions, and The Weather Company, B2C and B2B commerce organizations can help deliver CX with rich personalization, including AI-powered product recommendations, personalized product assortments, dynamic pricing and promotion management—assisting brands in delivering the right product, at the right price, and on the right channel.

For more information about Bluewolf AI Now for Connected Commerce, visit