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Cisco’s Splunk Observability Platform Unlocks Actionable AI Insights


Cisco is unveiling agentic AI-powered Splunk Observability, an AI-native approach to observability that “sets a new standard” for how customers can strengthen their resilience.

The enhanced Splunk Observability portfolio unifies observability across environments, surfaces actionable business context, and deploys AI-powered agents across the full incident response lifecycle, while monitoring both its performance and quality.

Through integrations across Cisco technologies with Splunk, customers gain unmatched visibility and correlation of data insights across their networks, infrastructure, and applications to improve the reliability of their entire digital estate, Cisco said.

"Our mission is clear—to help organizations put AI applications and agents to work, while retaining visibility and control," said Patrick Lin, SVP and GM of Splunk Observability. "With the latest innovations in Splunk Observability, we are empowering enterprises to proactively monitor their critical applications and digital services with ease, resolve issues before they escalate, and ensure the value and outcomes they derive from observability are commensurate with the cost."

According to the company, Splunk is advancing Cisco's AgenticOps vision through an enhanced Splunk Observability portfolio, supercharged by new agentic AI innovations. These innovations will deploy AI agents to automate telemetry collection and alert configuration, detect issues, identify root causes, and recommend fixes.

These advancements include:

AI Troubleshooting Agents: Offered in Splunk Observability Cloud and Splunk AppDynamics, these agentic AI features automatically analyze incidents and surface potential root causes, helping users to quickly act on issues.

Event iQ: Offered in Splunk IT Service Intelligence (ITSI), Event iQ helps teams easily set up automated alert correlation to quickly reduce alert noise and gain clear context on grouped alerts.

ITSI Episode Summarization: In conjunction with AI-driven alert correlation through Event iQ, Episode Summarization in Splunk ITSI automatically provides overviews of grouped alerts, including trends, impact and root cause, to help troubleshoot faster.

Additionally, Splunk helps teams proactively monitor the health, security, and cost of their AI application stack, including agents, LLMs, and AI Infrastructure.

Cisco is bringing the best of Splunk AppDynamics and Splunk Observability Cloud together to provide a unified experience across three-tier and microservices environments, and deepening integration with Cisco ThousandEyes so ITOps, NetOps and engineering teams can pinpoint the network's impact on application performance and end-user experience.

Splunk AI Agent Monitoring, AI Troubleshooting Agents, ITSI Episode Summarization, Business Insights, Digital Experience Analytics, and Splunk RUM Integration with Cisco ThousandEyes are available or will be available soon in Alpha (private preview).

All other innovations listed are now generally available to all global regions.

For more information about this news, visit www.cisco.com.


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