Customertimes and Propel Partner to Boost Connectivity to SAP ERP Solutions

Customertimes, a global technology consultancy, and Propel, a cloud native product success platform, is entering a strategic partnership that combines Propel’s product solutions with Customertimes’ consulting expertise.

“Propel is an excellent representation of a best-in-class solution built on the Salesforce platform beyond core CRM. This partnership is ideally suited to the expertise that Customertimes has developed over the last 15 years with regard to Salesforce, SAP, Middleware and product development,” said James Goldfinger, chief customer officer, Customertimes.

Customertimes is now Propel’s preferred partner for connections to SAP Enterprise Resource Planning (ERP) solutions, providing customers with the ability to simplify business operations and enable company-wide collaboration through unified product, supplier, and customer records.

Customertimes also becomes a preferred Propel implementation and post-launch service partner with worldwide coverage.

As a Platinum Salesforce, MuleSoft, and SAP Gold partner, Customertimes has delivered integrated solutions between Salesforce and SAP for over 10 years.

Their direct experience connecting and configuring the flow of information between the two platforms allows Customertimes to be fast and efficient.

Propel, a leading provider of product solutions that incorporate the capabilities of Product Lifecycle Management (PLM), Quality Management System (QMS), and Product Information Management (PIM) solutions, is built on the Salesforce platform and is natively integrated to multiple products, including Sales Cloud, Service Cloud, Health Cloud, and CPQ.

By integrating with ERP, Propel provides engineering and product teams with the complete visibility needed to make products that meet revenue, customer success and financial goals.

The integration also provides a single record throughout the company, eliminating the need for time-consuming manual entry that can lead to errors.

"Many of our customers integrate Propel with ERP to improve cost accuracy, increase margins, and accelerate quotes,” said Ray Hein, CEO of Propel. “Customertimes is an expert at integrations between Salesforce and SAP, making them the ideal partner to meet growing demand from manufacturers who want a reliable, cost-effective integration that is fast to deploy.”

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