Everett Housing Authority Cuts Costs by Extending Self-Service Reporting Capabilities to Users with Informer

Entrinsik has announced that, at the recommendation of its solution provider, Progenixx, the Everett Housing Authority (EHA) has selected Entrinsik's Informer Web Reporting software.

For over 60 years, EHA has served the housing needs of the people of Everett, Wash. Critical to supporting this commitment is the ability to provide its staff across four departments with information that is up-to-the-minute and easily accessible in order to optimize decision making without burdening IT with numerous custom report requests.

Informer's built-in query engine enables both technical and non-technical users at EHA to generate ad hoc reports based on live data. With Informer, EHA users can initiate high-level queries, then immediately dig into the underlying details. Reports can then be analyzed and data elements arranged on the fly based on the specific needs and requirements of each end user without any IT assistance.

"Our users would often call on IT with custom reporting requests, which were a considerable cost for us since that meant IT had less time to handle other important projects," says Paul Erickson, computer services coordinator at Everett Housing Authority. "Providing easy-to-use self-service ad hoc reporting for our users was critical."

End users at Everett now have an intuitive way to navigate through organizational data. The result is improved time to decision and end user satisfaction, reducing the cost of creating, maintaining and delivering reports. "Informer gave users the power to write and manipulate their own reports rather than rely on IT, while saving time and duplicated work with the ability to share reports and schedule them," says Erickson. For more information about Informer, go here.