Flexential, a leading provider of data center colocation, cloud, and connectivity, is offering a newly enhanced customer portal, the Flexential Xperience Platform(FXP), providing improved user experience and functionality and enabling the end-to-end visibility and control that modern organizations require to maximize IT system performance.
The FXP is purpose-built to provide this holistic view of hybrid IT environments. Designed with Flexential's customer requirements in mind, the portal's visualization-based dashboards are available to all Flexential customers through a centralized and intuitive digital platform focused on visibility, transparency, and flexibility, according to the vendor.
Via FXP, customers can remotely manage their colocation sites, Flexential cloud environments, connectivity to public cloud environments, and data protection services in real-time.
The platform is also equipped with data center visualization capabilities, enabling customers to monitor bandwidth and data center activity at the cage and cabinet level including power, space, temperature and humidity, and address onsite issues via proactive alerts across all sites.
Through Flexential's platform, customers have the flexibility to buy services such as cross-connects and bandwidth remotely and on-demand, as needed.
Customers will soon be able to make requests for sensor technology, purchase connectivity to the public cloud and additional power.
Customer support via integration with the ServiceNow platform also allows customers to take advantage of the full benefits and functionalities of the ServiceNow platform, 24/7, from ticket logging to complete service management.
"With the Flexential Xperience Platform, we are empowering our users with a real time view of their hybrid IT environments that no other vendor can provide," said Chris Downie, CEO, Flexential. "Our team at Flexential saw an opportunity to better support the infrastructure that keeps businesses running using a state-of-the-art platform. We're excited to continue to evolve with our customers and enable them to be as productive and proactive as possible."
For more information about this news, visit www.flexential.com.