Flip Debuts its Observability Platform Powered by an LLM, Announces $6.5M in Funding

Flip AI is debuting its observability intelligence platform, Flip, powered by a large language model (LLM) that predicts incidents and generates root cause analyses in seconds. In addition to the company’s launch, Flip AI announced $6.5 million in seed funding led by Factory.

Morgan Stanley Next Level Fund and GTM Capital also participated. The company plans to use the money to continue to advance its product roadmap and LLM and to expand its team and operations.

Flip automates incident resolution processes, reducing the effort to minutes for enterprise development teams.

“When enterprise software doesn't perform as intended, it directly impacts customer experience and revenue. Current observability tools present an overwhelming amount of data on application performance. Developers and operators spend hours, sometimes days, poring through data and debugging incidents,” said Corey Harrison, co-founder and CEO of Flip AI. “Our LLM does this heavy lifting in seconds and immediately reduces mean time to detect and remediate critical incidents. Enterprises are calling Flip the ‘holy grail’ of observability.”

Flip’s core tenet is the notion of serving as an intelligence layer across all observability and infrastructure data sources and rationalizing through any modality of data, no matter where and how it is stored, according to the company.

Flip sits on top of traditional observability solutions like Datadog, Splunk, and New Relic; open source solutions like Prometheus, OpenSearch, and Elastic; and object stores like Amazon S3, Azure Blob Storage, and GCP Cloud Storage.

Flip’s LLM can work on structured and unstructured data; operates on-premises, multi-cloud and hybrid; requires little to no training; ensures that an enterprise’s data stays private; and has a minimal compute footprint.

"Flip AI is a world-class team with deep AI and enterprise experience. They are industry veterans when it comes to building next level customer experiences for enterprises. Their large language model, the first in the world for DevOps, is a breakthrough in generative AI and sets a new standard in observability for years to come," said Andy Jacques, CEO and managing partner at Factory.

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