IBM Provides Proactive Networking Professional Services for Cisco

IBM is expanding its enterprise networking portfolio with new offerings for Cisco networking with limited regional availability, including IBM Support and Implementation Services for Software Defined Networking as well as IBM Network Health Check, to help clients build a more integrated networking environment.

The new IBM offerings aim to help clients with their SD-WAN adoption and implementation strategies and provide more visibility into networking environments, according to the company.

IBM Implementation Services for SDN provides comprehensive services to design and deploy new Cisco SDN solutions for clients or implement them into their existing network. IBM’s global team of networking engineers now provide implementation services during a transition to Cisco software-defined networking (incl. SDN and SD-WAN) configurations.

IBM Support Services for SDN provides an end-to-end support service solution in collaboration with Cisco across multiple network paths.

This service includes access to a named IBM Technical Account Manager (TAM) who will act as focal point for any support issue, providing a personalized approach with deep technical expertise.

It combines hardware and software technical skills along with IBM’s deep expertise in Cisco’s Software-Defined technologies (SDN and SD-WAN).

"As a Cisco Global Integrator Gold partner, IBM plays a pivotal role in empowering our customers with the essential tools to build a network that keeps business running smoothly,” said Denzil Samuels, global vice president of CX partner success, Cisco. "IBM's new enterprise networking insight, support and implementation services are invaluable resources for clients seeking to reduce networking complexity and improve resilience in their networking environment. Whether prioritizing concerns related to security, performance, or overall hardware health, these services are designed to offer tailored solutions to ensure the optimal functioning of their network infrastructure."

Collaborating with IBM for both implementation and support services for SDN provides a single vendor for clients as they plan, design, and deploy their new SDN solutions.

The new services are engineered to help organizations reduce networking complexity and enhance network traffic management, visibility, security, performance, and network high availability, according to the companies. They are part of IBM’s overall portfolio of networking and security solutions, which include vendors across industries.

The IBM Network Health Check is designed to help clients avoid network problems through preemptive identification of network exposures to improve overall network availability and security.

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