Infosys Launches Artificial Intelligence Platform

Infosys, a provider of consulting, technology, outsourcing and services, has launched Infosys Nia, a new artificial intelligence platform building on the capabilities of the company’s existing AI platform, Infosys Mana, and its robotic process automation (RPA) solution, AssistEdge. 

According to Infosys, Nia combines the big data/analytics, machine learning, knowledge management, and cognitive automation capabilities of Mana; the end-to-end RPA capabilities of AssistEdge; scalable machine learning capabilities of Skytree; and optical character recognition (OCR), natural language processing (NLP) capabilities, and infrastructure management services. Creating a unified platform, Infosys Nia enables industry- and function-specific solutions and allows customers to build custom experiences to suit their business needs.

While Infosys’ first-generation AI platform was about IT, simplification, efficiency, and cost, the next generation platform, Nia, tackles business problems such as forecasting revenue, forecasting what products need to be built, understanding customer behavior, deeply understanding the content of contracts and legal documents, understanding compliance, and fraud.

When Infosys launched Mana it set out to bring knowledge, data, and automation together with its services to clients, and while it has had "tremendous adoption," Infosys could see that there was more potential in bringing AI to clients’ most sophisticated and complex business problems as they work toward a vision of bringing technology to every aspect of their businesses, said Vishal Sikka, CEO of Infosys.

Nia, the next generation of Infosys’ AI platform takes a purposeful approach to AI, and enables technology to amplify people and empower them to work in new ways, he noted. And, with the combination of Infosys’s ability to educate and train in AI techniques and emerging technologies, the company now has the platform, the services and the skills, to deliver new value to clients, he added.

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