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Kyndryl Launches Agentic Modernization Services-as-Software Solution as AI Reshapes IT


Kyndryl, a leading provider of mission-critical enterprise technology services, is introducing its Agentic Modernization services-as-software built using the Kyndryl Agentic AI Framework and scaled through Kyndryl Bridge.

According to the company, services-as-software is an emerging model for delivering services through software-driven automation, intelligence, and scalable digital workflows.

Kyndryl has codified its trusted mission-critical and engineering expertise, together with capabilities from AI ecosystem partners, into pre-defined agentic workflows that help customers unlock business outcomes, de-risk, and accelerate their modernization objectives, while maintaining enterprise guardrails and cost visibility throughout their AI adoption journey, the company said.

“Modernization is becoming an operating discipline rather than a series of labor-intensive transformation programs that are difficult to scale and disruption-prone," said Ismail Amla, senior vice president, Kyndryl Consult. “As technology innovation accelerates exponentially, organizations need to move toward continuous modernization so they can adapt faster to changing business needs. With Agentic Modernization services-as-software, customers can transform iteratively and seamlessly using proven agentic workflows designed to handle changing business priorities and built on Kyndryl’s deep mission-critical expertise and industrialized through Kyndryl Bridge, enabling faster execution and more predictable outcomes.”

Kyndryl’s services-as-software helps customers execute modernization programs of any size or complexity in radically compressed timelines and at significantly lower cost by scaling pre-built agentic workflows. 

This approach also enables customers to adopt new frontier models and tools as they become available, based on their business requirements, cost, performance, and governance needs, without locking them into a specific technology stack. As a result, modernization programs can be delivered with greater consistency, repeatability, quality and predictable outcomes for every customer, the company said.

Since its launch in 2022, Kyndryl Bridge has become the trusted foundation for managing and modernizing mission-critical and regulated technology environments.

As organizations adopt AI-powered workflows, Kyndryl Bridge serves as the robust enterprise-grade technology foundation, for deploying and managing mission-critical AI across hybrid IT estates, with well-established controls for cost visibility, security, and regulatory requirements, said Kyndryl.

Kyndryl’s pre-defined agentic modernization workflows also reduce the effort and costs required to experiment with AI and accelerate modernization by giving customers a proven, reusable foundation for generating consistent, high-quality outcomes at scale.

With Kyndryl’s Agentic Modernization services-as-software, organizations can transform legacy environments into modern, AI-ready environments with greater speed and confidence, said Kyndryl.

For more information about this news, visit www.kyndryl.com.


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