LicenseFortress, a global leader in independent software asset management (SAM) and licensing optimization, announced a new milestone—the company has been awarded its 2025 Net Promoter Score (NPS) of 83.3%, as independently validated by ClearlyRated. This score represents a continued increase from last year and far surpasses the IT Services industry benchmark of 55%.
LicenseFortress was named to ClearlyRated’s 2025 Best of IT Services list, an award recognizing service firms with exceptionally high client satisfaction ratings.
“As software licensing becomes more complex and vendor-aligned services proliferate, organizations are looking for an independent partner they can trust,” said Dr. Michael Corey, co-founder and COO of LicenseFortress. “LicenseFortress has been vendor-independent since day one, and these results validate our commitment to defensible guidance, unmatched responsiveness, and genuine care for our customers.”
LicenseFortress achieved zero detractors, an uncommon milestone in B2B professional services, the company said.
Survey responses came from IT leaders across healthcare, manufacturing, financial services, public sector, energy, and global enterprises.
One respondent summarized their experience: "LicenseFortress provided valued expertise on complex licensing topics to drive the best outcome for us as an organization."—head of procurement, Global Technology Company.
This year’s results were based on a 43.2% response rate, significantly above typical participation across B2B surveys. Respondents consistently cited clarity, independence, and hands-on expertise as reasons they rely on LicenseFortress for software license compliance, optimization, risk mitigation, and ongoing managed services.
For more information about this news, visit www.licensefortress.com.