LogicMonitor Drives Consistency, Adaptability, and Intuitivity with Latest Observability Platform Updates

LogicMonitor, a SaaS-based unified observability platform for hybrid IT infrastructure, is debuting a variety of expanded integrations and capabilities for its LM Envision platform, as well as introducing Dexda, an event management solution. With the expansion of the LM Envision Platform covering a range of improvements—such as platform consistency and greater extensibility—Dexda introduces intelligence and automation to alerting processes.

LM Envision offers comprehensive monitoring and observability throughout enterprise data estates—including that of data centers, hybrid environments, and public clouds—surfacing critical insights across traditional, SaaS, and cloud-native applications. Built on advanced machine learning (ML), intelligence, and automation, LM Envision alleviates complexity while empowering positive business impact via IT data collaboration, according to the company.

“We really focus on customers who are in that hybrid state,” said Christina Kosmowski, CEO of LogicMonitor. “They're modernizing and going through digital transformation themselves, and for us, it is really about understanding where their issues are [and] remediating those quickly [by] having reduced alerts and then giving them intelligence as they're thinking through moving to the cloud themselves.”

In this update, the platform sees extensive updates to its platform experience, emphasizing the increase of consistency, adaptability, and scalability while reducing tool sprawl and data complexity, according to the company.

“We are really, really close with our customers and we put them at the heart of everything we do,” explained Kosmowski on the inspiration behind these improvements. “And so, as we talk to our customers, we understand what their landscape is looking like and what they're under pressure to deliver from a business perspective, [and] that's what's driving all of our roadmap and future requirements.”

LM Envision delivers on empowering its customers’ workflows through UI modernization, expanded cloud support, log ingest and filter simplification, and synthetic testing for multi-factor authentication (MFA).

The platform’s UI now includes bulk actions, improved search and filtering, and new editors for LogicModules, further optimized to visualize information in complex hybrid environments. Additionally, the platform offers 20 new, out-of-the-box dashboards for AWS and Azure, ultimately accelerating time-to-value without sacrificing on insight specificity.

“We truly are a unified platform…all of our products are on a singular platform,” emphasized Kosmowski. “And what we've done as part of this new release is we've really focused on the UI and modernization. Everything's intuitively presented, especially for these complex hybrid environments, so you can now get this true single pane of glass in a modern UI, where you can monitor both your on-premise as well as your cloud infrastructure environment.”

“And then we bring in the logs, the APM data all wrapped through AIOps…we also are continuing to build out on our dashboards. We've built 20 new out-of-the-box dashboards for AWS and Azure, we've got more specific views so that our customers can get more insight into their health performance and availability, and then log support for Active Directory,” continued Kosmowski. “So those are all things that have continued to make our platform more unified, more intuitive, and in helping them [LogicMonitor customers] kind of expand with the other tools that they're using as well in their environments.”

Highlighting its mission to advance monitoring across on-prem, hybrid, and cloud environments, LM Envision offers the following integrations:

  • Improved VMware vSphere automation support for new EXSi Hosts and mission critical virtual machines
  • Cisco Meraki and Catalyst SD-WAN integrations for greater Cisco environment monitoring
  • Enhanced Kubernetes monitoring with greater coverage and deeper visibility for Amazon Elastic Kubernetes Service (EKS)
  • SaaS monitoring via M365 and Okta logs that enhances root cause analysis

“We are very much an agnostic platform, so we have open APIs and we currently have over 2700 pre-built integrations,” said Kosmowski. “This has been something that's core to our philosophy from the founding days here at LogicMonitor.”

Building atop LogicMonitor’s extensive data set, the unveiling of Dexda promises effortless movement between alerting and automating actions. With alerts automatically re-clustered when a better option is detected, automatic enrichment of alerts through ServiceNow, and user-defined correlation for fine-tuning ML models, Dexda represents the next evolution of AIOps, according to the company.

Additionally, LogicMonitor is introducing event-driven Ansible integration—a jointly developed Red Hat solution aiding in auto-remediation and auto-troubleshooting—and datapoint analysis—a ML-based pattern and metric discovery strategy for reduced MTTR and increased productivity.

To learn more about LogicMonitor’s latest releases, please visit