The International Association of Cloud & Managed Service Providers (MSPAlliance) has formed a partnership with Ingram Micro Cloud to launch the MSPAlliance's MSP/Cloud Verify Program, an initiative to promote best practices and improve service delivery among the managed service provider (MSP) and cloud computing community.
MSP/Cloud Verify is based on 10 objectives of the Unified Certification Standard (USC), a set of globally accepted standards and best practices designed specifically for the MSP and cloud industry. Measuring against these 10 objectives measures the overall health, competency and service delivery capability of an MSP or cloud practice. The USC has been created by MSPs for MSPs and is updated annually by a committee of MSP/Cloud Verified companies.
During the evaluation, the MSPAlliance will provide MSPs and cloud providers with consulting, remediation assistance to correct identifiable problems in their practice, service delivery documentation templates and an MSP/Cloud Verify report, signed by certified public accountant. Providers who meet all requirements will be certified and able to use the MSP/Cloud Verify certification logo in all marketing materials.
According to the MSPAlliance, the certification offers advantages to providers, including simplifying the RFP process as well as improving internal policies and procedures, service delivery efficiencies, and documentation. In addition to leveraging the MSP/Cloud Verify report to gain a competitive advantage, the MSPAlliance says that the program also provides transparency and assurance, which is important for providers servicing regulated markets, such as healthcare and pharmaceuticals where compliance is critical.
For more information on the MSP/Cloud Verify Certification Program, go to https://mspalliance.com/certifications.