ManageEngine Gives Businesses Comprehensive Visibility into OpenAI Usage, Cost, and Performance with Site24x7

ManageEngine, the enterprise IT management division of Zoho Corporation, is adding OpenAI observability as a native capability to Site24x7, its comprehensive cloud-based observability platform, to enable application owners to monitor the utilization of different OpenAI models seamlessly while tracking real-time performance and cost metrics.

According to the company, this powerful capability empowers businesses to leverage the potential of emerging AI technologies, such as OpenAI's ChatGPT, to drive innovation and achieve their strategic objectives while being cost-conscious.

"As the demand for OpenAI's GPT-4 model continues to soar, companies are compelled to reimagine and revamp their existing service landscapes to enhance the user experience," said Srinivasa Raghavan, director of product management for Site24x7. "Observability emerges as a transformative force, empowering companies to get the most out of GPT. Our commitment to enabling organizations using GPT APIs is reflected in our efforts to provide effortless setup and cost and performance monitoring. We aim to ensure that efficiency and effectiveness remain at the forefront of our AI-driven IT operations management solution."

The Site24x7 OpenAI Observability module automatically tracks and analyzes various metrics related to OpenAI usage, such as token usage, latency, and errors.

It is easy to integrate in applications that use OpenAI modules and leverage the platform's built-in alerting system to take quick actions on malfunctions, according to the company.

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