Mason Debuts Integrated Device Management and Observability Platform

Mason, innovator a fully managed infrastructure for developing and delivering dedicated smart devices, is debuting the Mason X-Ray, a fully integrated device management and observability platform for remote debugging and resolution of issues on IoT smart devices.

Mason X-Ray empowers organizations to move quickly to resolve technical issues, with capabilities for advanced logging and remote screen control to diagnose and debug issues in real time, according to the vendor.

Included in Mason’s managed solution without the need to purchase add-ons or third-party plugins, Mason X-Ray delivers the speed and flexibility organizations require to scale their hardware device solutions quickly and globally without requiring a global support team.

Mason X-Ray is designed to be integrated directly into a company’s existing workflows and applications via RESTful APIs, without requiring an extra desktop application. It can be used programmatically, enabling companies to automate and customize scripts to fit their unique service needs, easily control large numbers of devices, and support large-scale workflows that were not previously feasible.

Mason X-Ray provides developers with full Android Debug Bridge (ADB)-like access via APIs, without requiring the use of an ADB client, custom ADB protocols, a physical USB touchpoint or the need to enable “developer options” on the device.

Additionally, developers can script against these APIs without limits on the number of simultaneous commands—meaning teams can take screen captures and run logcat in concert. With Mason X-Ray, hardware device connections can be treated like all other elements or objects in a codebase.

Designed to be user-friendly and flexible, Mason X-Ray empowers teams to quickly and remotely resolve technical issues with full insight, management, and observability through the following features and benefits:

  • Easily manage devices. X-Ray’s user-friendly interface is available directly in the Mason Platform, replacing the ADB command-line interface, enabling non-technical users to quickly and easily manage devices.
  • Stream interactions via a stable infrastructure. X-Ray uses a single webRTC connection for streaming interactions, which results in fewer network infrastructure pieces that can potentially fail, making X-Ray connections significantly more reliable and stable than traditional connections.
  • Debug and fix issues live in the field. With X-Ray’s extensive remote desktop functionality—including commands for logging, pushing and pulling files, installing apps, shell access and more—support teams can remotely view and control device screens to quickly debug and fix issues live in the field.
  • Integrate custom protocols directly into existing workflows. With RESTful APIs, developers can easily script custom protocols, allowing customers to integrate X-Ray features into their own applications and providing development teams with flexibility to automate the feature in-line with their own workflows.

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