NASCIO, Center for Digital Government, and IBM Release Report Outlining a Resiliency Roadmap for State Government IT Leaders

The National Association of State Chief Information Officers (NASCIO), the Center for Digital Government (CDG), and IBM released a report entitled, “Preparing for Future Shocks in State Government,” aiming to help frame what future disruptions may look like for state chief information officers (CIOs) and how they can effectively tackle them.

The report includes highlights of over twenty state CIO interviews on the topic of resilience. The interviews uncovered key themes about the threats state governments face and the tools, processes and resources CIOs need to build more resilient organizations.

CIOs are facing issues from future public health crises and cyber threats to climate change, workforce shortages, and disruptive new technologies. The research looked at how CIOs approach resilience from multiple perspectives: enterprise resilience, IT resilience, workforce and employee resilience and personal resilience.

“Responsible AI and automation are essential elements of state leaders’ IT modernization strategies as they strengthen resiliency,” said Frank Attaie, general manager for IBM’s U.S. public market. “This roadmap will help state CIOs as they extend their capabilities and agility in responding to future disruptions and we look forward to collaborating with them.”

To read the publication, visit NASCIO’s Resource Center,

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