NetSuite Unveils Intelligent Cloud Suite Enabled by AI and ML

To provide customers with the real-time insights required to meet rapidly evolving business demands, Oracle NetSuite has introduced an intelligent cloud suite. By building capabilities based on artificial intelligence (AI) and machine learning (ML) within its cloud business management suite, Oracle says, NetSuite can deliver the insight, interaction and automation customers need to grow their businesses.

According to Oracle, NetSuite has built upon its existing native BI functionality by incorporating advanced ML and sophisticated data science within its unified cloud suite. The new intelligent cloud combines NetSuite and third-party data to enable businesses to make proactive and timely decisions and take action from right within the NetSuite application. 

The new AI- and ML- based capabilities can enable businesses to glean better insights, drive efficiencies by further automating processes, and determine the next best action with predictive actions.

For example, AI and ML enables finance professionals to improve audit risk analysis, analyze past payment history with vendors and customers and enhance cash flow predictions, a key pain point for growing businesses. In addition, AI and ML also enables HR professionals to create profiles of the best candidate based on existing top performers, predict high performers who might be a flight risk and better automate employee self-service by identifying what questions employees might have based on role, time of year or other factors. And, for supply chain professionals AI and ML  offers the potential to not only identify risks or potential upcoming problems in the supply chain but, as it learns, provide potential solutions.

The intelligent cloud suite can deliver benefits to additional business users across the organization, including professionals in manufacturing, commerce, customer service, marketing, and sales, says Oracle.

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