OpTier Launches Enterprise SaaS APM and IT Operations Analytics Solution

OpTier, an application performance management (APM) and big data analytics provider, has launched OpTier SaaS, a lightweight, cloud-based version of its on-premise APM and ITOA solution. OpTier SaaS features advanced operations analytics capabilities, leveraging end-to-end transaction tracing capabilities to provide problem resolution that is easy to deploy and use.

OpTier SaaS features advanced functionality, including ActionCenter, to provide proactive triage and problem resolution in a single interface, giving users a centralized view into prioritized issues, key findings and probable root cause. Business transaction monitoring and application diagnostics provide IT with an overview of dynamic application topologies and enables users to manage end-to-end transaction flows and simplify problem isolation, as well as search for any transaction within the enterprise.

“The ability to aggregate up all of these IT-centric pieces and combine that with the transactions and put analytics to that is a key differentiator for us. It’s very difficult to do because the only way you can do that is to have a perspective of the end-to-end transaction, and most of our competitors cannot do that,” Andy Wild, president of OpTier, tells 5 Minute Briefing.

Trending and predictive analytics enables enterprises to proactively anticipate IT issues and predict future issues and bottlenecks. This allows businesses to actively trend views of key issues impacting KPIs with the ability to search across functions. OpTier SaaS ITOA helps IT managers sift through performance data to produce simple, relevant results about key business challenges, providing enterprises with critical insights into business activity, infrastructure resources and end-user experience. Business analytics gives OpTier SaaS users intelligence from real-time transactional data for a 360-degree view customer journey, order fallout reduction, fraud detection and the ability to monitor SLAs.

OpTier’s new SaaS solution features an easy-to-use interface to simplify complex application management and operations analytics. “We’ve put a lot of energy into making sure the interface is easy to use, simple and quick. We’ve felt like that is another key shift in buying centers,” Wild explains. The solution also provides diagnostic and performance data across critical data sources including end user, machine data, process flow, tier container, application code, system and device.

OpTier SaaS is available now. For more information or to register for a free 30-day trial, visit