As technology and consumer expectations change the traditional shopping experience, IT departments are evolving to introduce new business capabilities while maintaining existing systems. To help ensure uptime and efficiency of key retail operations, while providing consistent, immediately available upgrades—and thus enabling internal IT groups to focus on differentiating the customer experience and driving growth, Oracle has introduced new Retail Cloud Services.
The cloud services included in the latest update to the Oracle Retail portfolio are Oracle Retail Brand Compliance Management Cloud Service, Oracle Retail Customer Engagement Cloud Service, Oracle Retail Open Commerce Platform Cloud Service, Oracle Retail Order Broker Cloud Service, Oracle Retail Order Management System Cloud Service, and Oracle XBRi Cloud Service.
The six new Oracle Retail cloud services are aimed at providing retailers with fast access to enterprise-grade applications for managing critical e-commerce, customer engagement, order management, order fulfillment, loss prevention, and brand compliance operations. The new cloud services emanate from the MICROS Retail solutions acquired by Oracle in 2014, and are part of an expanding portfolio of retail solutions hosted by Oracle and available by subscription.
“Retailers looking for agility, performance, and cost predictability are increasingly considering the cloud,” said Jill Puleri, senior vice president and general manager, Oracle Retail. “The new Oracle Retail Cloud Services help eliminate the time and cost constraints that too often hamper retailers’ ability to respond to new opportunities for growth. Just as important, Oracle Retail Cloud Services allow retailers to focus on their business and work on strategic projects that add value to the business.”
Oracle Retail Cloud Services augment the Oracle Cloud, a portfolio of public cloud services across software as a service (SaaS), platform as a service (PaaS), data as a service (DaaS), and infrastructure as a service (IaaS). Oracle Cloud runs on 30,000 devices and 400 petabytes of storage in 19 data centers around the world.