Percona, a provider of open source database software, is introducing a new portfolio of targeted, outcome-driven professional service offerings designed to help organizations address specific database priorities faster, with clearly defined objectives, scope, and deliverables.
According to the company, the new service options are an extension of Percona’s established professional service capabilities, backed by two decades of hands-on experience helping organizations solve complex database challenges. They address infrastructure needs including database health, architecture and design, performance tuning, monitoring, security, and migrations across MySQL, MariaDB, PostgreSQL, MongoDB, and Valkey/Redis environments.
Percona’s new fixed-fee offerings shorten the path from a defined database challenge to expert action by establishing the purpose, scope, deliverables, and expected outcomes of each engagement upfront.
With this approach, organizations can bring in specialized expertise sooner, resolve known risks before they become production incidents, and internal teams will gain actionable guidance based on their actual workloads and infrastructure rather than generic recommendations, the company said.
“For 20 years, Percona has built its expertise by working inside the complex, business-critical database environments our customers depend on every day,” said Peter Farkas, CEO at Percona. “We’ve seen firsthand how decisions around performance, architecture, security, and availability can affect everything that depends on the database. These new outcome-driven services allow us to apply that experience to common, high-impact challenges in a more focused way, giving customers access to expertise shaped by thousands of real-world database problems.”
The new professional service offerings include:
- Health Audit: Identifies hidden risks before they become outages with a comprehensive assessment of database health, configuration, performance, and security, along with prioritized recommendations for remediation.
- Architecture and design: Builds or validates a database architecture that supports business goals and future growth with expert analysis of performance, scalability, and availability requirements, plus a documented roadmap for moving forward.
- Performance tuning: Addresses performance issues with expert root-cause analysis, tested changes, and specific recommendations that can be confidently applied in production.
- Database Monitoring Quickstart: Turns Percona Monitoring and Management into an effective operational tool with expert installation, configuration, alerting guidance, and hands-on training tailored to a business's database environment.
- Security assessment: Uncovers database security gaps with an expert review against specific compliance requirements or internal policies, followed by prioritized recommendations for reducing exposure.
- Migrations: Reduces cutover risk with end-to-end planning and testing, a validated target environment, a documented rollback path, expert support during the production move, and monitoring after go-live.
By structuring these services around specific customer needs and clearly defined outcomes, Percona makes it easier for database teams to bring in specialized expertise where it can have the greatest impact.
For engagements that extend beyond a fixed-fee scope, Percona structures a project plan around each customer’s specific infrastructure needs, said the company.
For more information about this news, visit www.percona.com.