Quest Enhances KACE Product Line to Extend Endpoint Management

Quest Software has announced enhancements to the KACE product line that simplify organizations’ endpoint management and help create a more secure computing environment.

The enhancements to KACE Cloud Mobile Device Management (MDM) and the release of KACE Systems Deployment Appliance (SDA) v6.0 introduce new functionality for multi-platform endpoint and asset management.

The latest update to KACE MDM allows businesses to easily manage and secure Android and Apple iOS devices, whether they are corporate owned and deployed, or employee-owned devices under a “bring your own device” program.

KACE SDA v6.0 helps organizations save time and reduce the complexity of OS image deployments with simple, automated provisioning and administration of system images.

In bringing the new features to market, Quest has listened to the collective voice of the customer using UserVoice, a customer engagement tool, and also engaged in in-person conversations with customers to determine what they need, said  Dana Ragsdill, director of product management, Quest.

Key issues that customers are facing include the rapid increase in the number and types of devices in customer environments, as well as the growth that companies themselves are facing due to internal growth and acquisitions, and the constantly evolving nature of both cyber threats and new regulatory mandates, such as GDPR.

According to Ragsdill, KACE helps customers understand what is in their environments, how to manage it, and how to keep it secure. Helping to address both the proliferation of endpoints, and the proliferation of security threats to those endpoints, KACE solutions enable organizations to address two-pronged challenge by proactively provisioning, managing, securing, and servicing their growing endpoint environments, she noted.

Key features and enhancements are in four key areas: security, control, ease of use, and reporting.

In terms of security, KACE MDM allows for the separation of individual user and corporation data for BYOD situations and for corporate devices. IT users can lock, erase or wipe a device, manage password settings, and restrict mobile device features.

Enabling control, KACE MDM adds management for Android and iOS devices and the ability to inventory, track and easily distribute corporate account settings. In addition, KACE SDA adds task grouping functionality so users can apply a group of tasks to a single action—streamlining automation. Custom deployments are now supported, so users can apply tasks to a workstation without pushing an image or scripted install.

Improving ease of use, KACE SMA provides a single pane of glass to discover and manage devices within a customer’s environment.  Through integration with KACE MDM, Android and iOS devices are managed by a common set of attributes, policies and commands.  The addition of Apple DEP to KACE MDM simplifies initial setup by automating enrollment and supervision of devices. KACE SDA (Device Enrollment Program) offers a new user interface with customized backgrounds, and a drag and drop file upload option.

And finally, within KACE SDA, users can create .pdf formatted reports, in addition to those in .csv and .html formats.

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