Quest Software Evolves Modern Device Management in Latest Platform Update

Quest Software, a global systems management, data protection, and security software provider, is making enhancements to Quest KACE Unified Endpoint Management (UEM), empowering teams with broader visibility, robust security, and privacy compliance.

Additional updates to the KACE solution line include Windows 10 enrollment and new Cloud Settings for KACE Cloud MDM, as well as KACE Service Desk—a standalone, strategic ticketing product.

With new co-management, organizations can inventory and easily implement full asset lifecycle management of mobile devices, traditional desktop and laptop computers, as well as non-computer devices from one console.

This provides IT with more choice, having the ability to manage some devices using Modern Management and others using traditional management, or a combination of the two.

This transformed approach to UEM takes a more mobile-centric way of provisioning, which helps IT install more items and manage them.

Traditional management is still available leveraging the KACE Systems Management Appliance and modern management is available from KACE Cloud Mobile Device Management. Customers can choose which strategy best supports their business needs.

To extend Modern Management capabilities, KACE also now offers enrollment for Windows 10 devices through KACE Cloud MDM. This includes Windows 10 laptops and desktops, in addition to already supported mobile devices, tablets and Macs. The integration of Samsung Knox for KACE Cloud MDM also enhances device management options, delivering zero-touch enrollment capabilities and additional configuration and restriction options for Samsung devices.

Additional new functionalities include KACE Cloud settings, which makes it easy for IT admin teams to enable or disable manual enrollments and user password settings, as well as inventory unmanaged apps on corporate and personal devices.

As part of UEM, KACE provides organizations the power to leverage traditional systems management, modern device management, as well as the flexibility for co-management of devices to take full advantage of hybrid functionality and technology.

“As more employees turn to their mobile devices in the new remote world we live in, it’s more important than ever that IT teams have an all-encompassing solution to managing endpoints, no matter what they are or where they are. Having an integrated strategy is needed to stay ahead of the changing environment and address cyber threats as soon as they emerge,” said Jody Evans, KACE Cloud MDM product manager at Quest Software. “Updates to KACE Cloud MDM enable IT teams to have not just a unified approach, but a modernized approach to the management of their devices. Co-management of KACE Cloud MDM with KACE SMA and additional new features such as Windows 10 provides an enhanced KACE solution line overall.”

For more information about these updates, visit