Rubrik Collaborates with ServiceNow to Offer Stronger Data Protection

Rubrik is offering a new integration to ServiceNow, increasing the protection of digital services by allowing joint customers to automatically discover, classify, and map Rubrik protection with ServiceNow ITOM Visibility.

The ServiceNow Now Platform includes a pre-built CMDB, which allows organizations to either create CIs manually or, preferably, use automation to keep data up to date.

ServiceNow CMDB is extensible, allowing organizations to add additional information - CI classes, relationships, and more—tailored specifically to their requirements.

Through the ITOM Visibility product, ServiceNow provides a best-in-class automated, scalable way of cataloging assets and infrastructure across hybrid-cloud environments.

Rubrik has teamed up with ServiceNow to include Discovery Patterns in ServiceNow ITOM Visibility to enable joint customers the ability to automate the discovery of their Rubrik Cloud Data Management (CDM) environment.

Through service discovery, ServiceNow and Rubrik customers will be able to generate relationships that link Rubrik’s protection to customer workloads.

These Discovery Patterns provide an ‘easy button’ for ServiceNow and Rubrik customers to further assist with having their CMDB meet the complete, correct, up-to-date goal, enabling customers in the following areas:

  • Change Management - identify which CIs may be impacted through a planned change, easily confirm that these CIs are protected, and therefore can be easily be recovered the case that the change fails.
  • Incident Management - understand the protection configuration for a CI in the case that it fails, and what it means for the organization’s ability to restore service.
  • Reporting and Visibility - enable application owners to easily identify that their applications are correctly protected and how their protection is configured.

“Visibility to Rubrik data in the ServiceNow Now Platform using ITOM Visibility solution enables powerful workflows,” said Sree Subramaniam, director of product management, ITOM at ServiceNow. “Strategic collaboration with Rubrik allows us to advance our shared goal of helping enterprises navigate the cloud transformation journey. ITOM Visibility capabilities like multi-cloud visibility combined with Rubrik datasets assign modern cloud customers in addressing blind spots with IT Service Management.”

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