SAP is introducing new AI-enabled capabilities, travel and expense management enhancements, and new and expanded partnerships.
SAP is expanding the Joule solution across SAP Concur solutions and introducing new automation capabilities:
- A new integration between Joule and Microsoft 365 Copilot, now available, embeds travel and expense tasks into everyday productivity tools. Employees can create and submit expense reports, upload receipts, book travel and receive policy guidance in SAP Concur solutions without leaving Microsoft applications.
- Two new Joule Agents further streamline expense compliance and reporting: Expense Automation Agent automatically creates and populates expense reports for employees so all they have to do is review, refine and submit. Expense Pre-Submit Audit Agent validates receipts and flags discrepancies before submission to reduce report rejection and reimbursement delays.
Both agents are currently available through the SAP Early Adopter Care program with general availability expected later this year.
- New AI-based rule creation tools simplify the complex task of managing policy rules in the Complete by SAP Concur and Amex GBT, Concur Travel and Concur Expense solutions.
- The SAP Sales Cloud solution now integrates with Booking Agent to streamline workflows and enhance productivity for sales teams.
SAP Concur and American Express Global Business Travel (Amex GBT) announced new innovations to Complete, an AI-enabled codeveloped solution for booking, servicing, payments and expensing.
New capabilities include AI-enabled travel support with handoff to a live travel counselor and a specialized home page for travel managers. Concur Expense also integrates with Amex GBT Egencia for customers worldwide.
Additionally, SAP Concur solutions are advancing corporate travel with enhanced booking, expanded global access and intelligent traveler support.
The new experience in Concur Travel supports guest bookings, expanded Cleartrip content in India and additional airline options. TripIt Pro adds Image to Plan with Apple Intelligence and expanded Risk Alerts to help travelers organize itineraries and monitor disruptions.
For more information about this news, visit www.sap.com.