SolarWinds Offers New IT Service Management Solution

SolarWinds, a provider of powerful and affordable IT management software, is launching SolarWinds Discovery, a SaaS-based solution providing organizations with an accurate, powerful, and cost-effective way to discover, map, and manage their software and hardware assets, and improve their service delivery. 

SolarWinds Discovery fully integrates with SolarWinds Service Desk to provide insights allowing IT pros customers to proactively address potential risks to IT services availability and stay compliant with software licensing contracts.

The combined solution of agent and agentless technology, allows customers to both discover and start managing assets, and gain deeper visibility into critical assets.

With a set of integrations to other configuration management solutions, the agentless SolarWinds Discovery Scanner is built to scan an entire network to collect information on all of IP connected devices, such as servers, routers, switches, firewalls, storage arrays, VMware hosts, VMs and printers.

“SolarWinds Discovery was built with the idea to maximize the value of IT asset management, ITSM, and IT operations management by providing real-time data for on-premises and cloud assets, dependencies, and business services,” said Steve Stover, vice president, product - ITSM, SolarWinds. “By leveraging this data and infusing it with artificial intelligence, we hope organizations of all sizes are able to mitigate risks, stay compliant with software purchases, and capture data insights to help make more informed business decisions. As we grow within the SolarWinds product portfolio, our vision for the future of Discovery is a SaaS solution that operates at cloud scale to lower the total cost of ownership of managing on-premises or hosted solutions. ”

SolarWinds Discovery is automated asset discovery with a versatile set of solutions to help IT teams map and manage hardware and software assets, collecting numerous data points and producing the insights that drive technology operations.

SolarWinds Discovery agent can collect over 200 data points from Windows and Apple computers and servers, as well as iOS and Android2 mobile devices.

The solution also includes out-of-the-box integrations to Microsoft SCCM, VMware vCenter and Chrome OS, with the ability to import data from key configuration management sources, allowing organizations to consolidate and continuously update all their asset data and make it available within the SolarWinds Service Desk. 

For more information about this news, visit