SolarWinds, a provider of IT management software, has released the results of a survey of application owners, developers, and support teams, whose roles span cloud operations, DevOps, monitoring engineering, and site reliability engineering (SRE).
The SolarWinds Cloud Confessions 2020 shows that while application performance management (APM) has become mainstream with a majority of tech pros using APM tools regularly, there’s work to be done to move beyond troubleshooting. The opportunity for tech pros lies in fully leveraging the benefits of APM across the entire application stack, so they can better communicate results to the organizations they serve.
Nearly nine in 10 tech pros use APM tools in their environments, whether on-premise, hybrid, or in cloud environments. However, respondents report their highest confidence area in managing and monitoring applications is troubleshooting. To move beyond troubleshooting, tech pros cite a need for more training and education on which APM solutions best suit their environments. According to the survey, tech pros also report the need to develop skills in tracking APM impact across key business metrics to maximize the value of their APM solutions and strategies.
“The 'Cloud Confessions' results show that while APM has finally hit mainstream, it’s largely misunderstood and therefore underutilized. This isn’t surprising considering APM has typically been siloed across DevOps and Operations teams without a holistic view of the application code, supporting infrastructure, and end-user experience,” said Jim Hansen, vice president of products, application management, SolarWinds. “To move beyond simply reactive troubleshooting, tech pros should consider modern APM tools as the keystone to connecting these previously siloed functions to gain comprehensive insight across the entire application stack. When tech pros achieve this level of proactive optimization with their APM tools, they’ll feel more empowered in their roles, in collaborating across teams, and in communicating results to the business at large.”
For a full report on the survey findings, visit https://pages.solarwinds.com/cloud confessions2020.