Sumo Logic Deepens Observability Across Applications and Infrastructure

Sumo Logic, a  provider of continuous intelligence, has broadened the Sumo Logic Observability suite with new and expanded solutions to provide enterprises with a unified view of real-time analytics across application and infrastructure logs, metrics, traces and metadata.

According to Sumo Logic, there are a number of requirements redefining digital business and customer experience. These include modern application architectures, the adoption of multi-cloud, continuous security and collaboration, and data-driven intelligence. Enterprises seeking to deliver best-in-class customer experiences must address the reliability of the complete application stack and related processes that impact customer experience across a number of lenses including software delivery CI/CD (continuous integration/continuous delivery) processes, cloud computing and microservices platforms, such as Kubernetes, applications and edge technologies such as CDNs (content delivery networks) used to deliver content to end users.

“Observability is the latest evolutionary step in methodology that DevOps and DevSecOps teams employ to deliver reliable digital services that, in turn, deliver best-in-class customer experience. To be reliable means always available, performant and secure,” said Bruno Kurtic, founding VP of Strategy and Solutions for Sumo Logic. These new and expanded observability solutions and capabilities empower DevOps and DevSecOps teams to monitor and troubleshoot applications and infrastructure across logs, metrics, and traces, he said. This in turn helps to reduce downtime, improve performance and software development velocity, and secure mission-critical workloads.

New and Expanded Observability Solutions 

Sumo Logic is expanding its observability suite by adding distributed transaction tracing capabilities and three new suite solutions that unify application and infrastructure logs, metrics, traces and metadata and enable sophisticated analytics on both structured and unstructured data.

Sumo Logic’s new Distributed Transaction Tracing, enables customers to monitor and troubleshoot transaction execution and performance across a distributed application environment. These new tracing capabilities are fully integrated with logs, metrics, metadata in order to provide a seamless end-to-end experience during the process of managing and responding to production incidents.

The new and enhanced solutions, which are designed for developers, cloud architects, site reliability engineers, DevSecOps, and security teams, include: Sumo Logic AWS Observability, Sumo Logic Software Development Observability, and Microservices Observability.

  • New: Sumo Logic AWS Observability Solution
    Now generally available, the Sumo Logic AWS Observability solution manages reliability of AWS services by collecting, unifying and analyzing telemetry data from popular AWS services such as Application Load Balancer, Amazon Elastic Cloud Compute (EC2), Amazon Relational Database (RDS), AWS Lambda, Amazon DynamoDB, and Amazon API Gateway in order to detect anomalous events, determine timeline and scale of anomalies, and enable root cause analysis through machine learning aided technology. The solution enables navigation through the AWS hierarchy using metadata to enable customers to easily explore their multi-account and multi-region AWS deployments. With the Global Intelligence Service for AWS CloudTrail, enterprises can also benchmark the behavior or their own usage of many of these services against AWS peer user groups to monitor efficiency, detect misconfigurations and security exposure.
  • New: Sumo Logic Software Development Observability Solution
    Sumo Logic is extending its Software Development Observability solution to support GitHub, Jenkins, and PagerDuty, enabling development organizations to continuously benchmark and optimize their software development performance by automatically correlating data across their CI/CD pipelines. The solution already integrates with development tools such as Jira, Bitbucket and OpsGenie and can be set up in minutes to help teams collaborate more effectively and release secure, high quality code faster. The Sumo Logic Software Development Observability solution leverages the KPI methodology developed by the DevOps Research and Assessment (DORA) organization to automatically derive industry standard metrics backed by actionable insights and raw logs that are specifically designed to give teams complete visibility and observability of the entire DevOps lifecycle.
  • Enhanced: Sumo Logic Microservices Observability
    Updates to the Sumo Logic Microservices Observability solution continue to build on capabilities for monitoring and troubleshooting Kubernetes platform and custom applications. These updates include expanded metrics collection from application components and infrastructure. The solution enables hierarchical, metadata based topology navigation, contextual drill down from signals, to traces, to logs across application, platform and infrastructure in order to enable rapid diagnosis and troubleshooting of production issues. Solution leverages open source components such as Prometheus, FluentD and FluentBit to integrate into Kubernetes platform and collect data and enables “single click” deployment using Helm charts.


Sumo Logic enables DevSecOps teams to leverage the same data and platform for security analytics and manages all observability telemetry in an encrypted, compliant, attested for PCI Provider Level 1, HIPAA, SOC 2 Type 2, ISO 27001—and is now in process for FedRamp Moderate Authorization.

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