Syncsort Enhances Ironstream for ServiceNow

Syncsort, the provider of big iron to big data software, is making enhancements to Ironstream for ServiceNow that enable IT to integrate mainframe and IBM i environments into ServiceNow Event Management.

The new capabilities build upon Ironstream support for ServiceNow Discovery to help increase IT productivity, proactively eliminate service outages, and quickly resolve critical issues across the enterprise, delivering even greater value for customers with the cloud-based Now Platform.

Siloed systems, disconnected monitoring tools, and manual processes put organizations at risk at a time when business services must always be available.

Ironstream is designed to break down silos by forwarding machine data from mission-critical mainframe and IBM i systems to the ServiceNow platform, where advanced machine learning techniques transform event noise into actionable insights so IT teams can work smarter and faster.

Once problems are identified, Ironstream’s deep integration with ServiceNow enables automated corrective action on the mainframe or IBM i, adhering to existing enterprise policies.

“Adoption of cloud is accelerating and we started seeing ServiceNow as a partner for growing as organizations are trying to leverage SeviceNow more,” said Tendu Yogurtcu, CTO of Syncsort.

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