Userful, a leading software-defined platform for enterprise-wide operational awareness and response, is unifying observability, security, visualization, and critical event management into a single operational command layer.
Built on its Infinity Platform’s quad-play workflow are critical integrations and features enabled through partnerships with Microsoft, Genetec, Splunk, and Everbridge, according to Userful.
The Userful Infinity Platform is uniquely positioned as the "glue" that harmonizes these traditionally disparate functions enabling real-time detection, visualization, notification, and experience management across mission-critical environments.
“With our expanding ecosystem, combined with our platform’s ability to convert detection into workflows for safety, security, and profitability, Userful is unifying four massive markets—observability, mission-critical visualization, event management, and workplace experience—under one secure, IT-aligned platform,” said John Marshall, CEO of Userful. “This is not just integration. This is orchestration. This is convergence with purpose. For the modern enterprise, strategy, operations, and risk management are necessarily intertwined.”
When brought together under one platform, Userful’s visualization and intelligence tools, such as edge AI, can analyze and build a comprehensive view of a global enterprise's operational posture.
Starting from fragmented inputs, Userful’s Infinity Platform enables strategic operational intelligence. Userful’s latest strategic integrations and partnerships include:
- Microsoft Azure IoT Edge – enabling IoT and systems observability at the edge for operational environments.
- Splunk Enterprise Security – enabling advanced observability through SIEM integration, allowing operators to visualize and act on real-time log data.
- Genetec Security Center – enabling integration with visual management systems (VMS) and access controls, enhancing physical security and threat detection.
- Everbridge Global Partner Program (Everbridge CEM) – enabling awareness of critical global events, integrated with Everbridge APIs for real-time mass notification and critical event orchestration.
- Cisco Collaboration – enabling advanced functions in open-ecosystem harmony with WebEx Control Hub and WebEx Room Devices in workplace experience, collaboration, and room integration.
- A growing roster of workplace management solutions in digital signage and corporate communications through Userful’s Engage ecosystem of integrations and plugins with content management systems.
When combined with Userful’s longstanding partnership with NVIDIA for visualization and agentic AI, enterprise customers with global interests achieve a new level of operational agility, the company said.
Additionally, the Userful Infinity Platform is now fully equipped with:
- Hardened infrastructure, SOC 2 Type II Certified, CIS, Penetration Tested
- Supporting MFA, RBAC, and zero-trust network architectures
- Supporting high-availability, active-active failover, fault tolerance, site mirroring (replication/backup), deterministic latency, resource throttling, with holistic observability
- Deployable in air-gapped environments, and/or data center deployments (VM) and/or cloud deployments
For more information about this news, visit www.userful.com.