People are ready to take instructions from robots at work according to a new Oracle study. However, the survey of 1,320 U.S. HR leaders and employees revealed that while people are ready to embrace artificial intelligence (AI) at work, and understand that the benefits go far beyond automating manual processes, organizations are not doing enough to help their employees embrace AI and that will result in reduced productivity, skillset obsolescence and job loss.
The study, titled “AI at Work,” identified a large gap between the way people are using AI at home and at work. While 70% of people are using some form of AI in their personal life, only 6% of HR professionals are actively deploying AI and only 24% of employees are currently using some form of AI at work. To determine why there is such a gap in AI adoption when people are clearly ready to embrace AI at work (93% would trust orders from a robot), the study examined HR leader and employee perceptions of the benefits of AI, the obstacles preventing AI adoption and the business consequences of not embracing AI.
All respondents agreed that AI will have a positive impact on their organizations and when asked about the biggest benefit of AI, HR leaders and employees both said increased productivity.
“As this study shows, people are not afraid of AI taking their jobs and instead want to be able to quickly and easily take advantage of the latest innovations,” said Emily He, SVP, Human Capital Management Cloud Business Group, Oracle. “To help employees embrace AI, organizations should partner with their HR leaders to address the skill gap and focus their IT strategy on embedding simple and powerful AI innovations into existing business processes.”
For more information, go to www.oracle.com