Research@DBTA: The Challenge to Delivering a Complete Picture of the Business

By Joe McKendrick

Many organizations now have, in their possession, the sophisticated analysis tools and dashboards that connect to back-end systems and enable them to peer deeply into their businesses to assess progress on all fronts-from revenues to stock outs to employee performance. However, a recent survey of 279 Oracle applications managers reveals that when it comes to decision making, simple spreadsheets still remain the tool of choice. And business users still wait days, weeks, and months for their IT departments to deliver reports, despite significant investments in performance management systems.

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