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Five Minute Briefing - Information Management
August 31, 2021

Five Minute Briefing - Information Management: August 31, 2021. A concise weekly report with key product news, market research and insight for data management professionals and IT executives.

News Flashes

eGain Corporation, a leading cloud platform provider for customer engagement automation, is offering its solution for knowledge management—eGain Knowledge Hub—on the SAP Store.  eGain Knowledge Hub integrates with SAP Service Cloud and can be embedded in the agent desktop for easy, contextual access at the point of customer interaction, according to the vendor.

Opsera, the Continuous Orchestration platform for DevOps, is collaborating with HashiCorp, a leader in multi-cloud infrastructure automation software, to offer strong multi-cloud security options. "Security is a top priority and challenge for any company using SaaS, especially when entrusting an externally hosted platform with the keys to their mission-critical infrastructure," said Kumar Chivukula, CTO and co-founder of Opsera. "With the technology integration with HashiCorp Vault, we are pleased to offer customers choice and flexibility when it comes to protecting their secrets."

SUSE, a global provider of enterprise-grade open source solutions, is launching SUSE Rancher 2.6, the latest release of SUSE's open source enterprise Kubernetes management platform. SUSE Rancher 2.6 features major updates across the platform that will help enterprise customers better manage their growing Kubernetes environments.