The growth of large-scale business services that incorporate web and mobile applications has exploded. These services – which include transactions that originate on a tablet, phone, etc. and connect to back-end applications hosted on the mainframe – tend to be very visible to customers, partners, executives and investors. Unacceptable response times and unreliable performance do not go unnoticed. Read this whitepaper to discover how organizations can get deep insight into web-based and mobile transactions’ impact on the mainframe, enabling them to monitor and improve IT operations and application performance.