Over the years, countless papers and articles have been written on enterprise resource planning (ERP) implementation project success rates and why ERP projects fail. Interestingly enough, the reasons that projects fail are the same today as they were 10 years ago: lack of top management commitment, unrealistic expectations, poor requirements definition, improper package selection, gaps between software and business requirements, inadequate resources, underestimating time and cost, poor project management, lack of methodology, underestimating impact of change, lack of training and education, and last, but not least, poor communication.
Posted August 11, 2011