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Compuware and ConicIT Announce Mainframe Troubleshooting Solution


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Compuware and ConicIT are partnering to help a new generation of IT ops staff proactively resolve emerging mainframe issues before they impact application service levels.

By integrating ConicIT’s predictive mainframe analytics and Compuware Strobe’s visually intuitive troubleshooting intelligence, the two companies are empowering IT staff to identify and resolve a full range of application performance problems.

“Given the complexity and criticality of today’s enterprise mainframe environments, ops staffs need both insightful platform analytics and a practical means of acting on those analytics regardless of their level of expertise,” said Compuware CEO Chris O’Malley.

ConicIT employs machine learning to automatically baseline normal mainframe behavior across thousands of metrics. It then applies algorithms to recognize, in real time, when those metrics deviate from the baseline. By doing so, ConicIT gives IT staff early warning about potential application issues—without requiring them to manually set and continually adjust threshold levels for individual performance parameters.

Compuware Strobe empowers systems staff to act on those alerts by guiding them through an exploration of the problem using a combination of built-in platform intelligence and intuitive visualization

The integration between the two solutions allows predictive alerts from ConicIT to automatically launch Strobe with its guided graphical troubleshooting pre-populated to address the appropriate corresponding mainframe conditions.

Mainframe metrics analyzed by ConicIT and addressed by Strobe’s built-in platform intelligence include those associated with CICS, DB2, IMS, WebSphere MQ, CA IDMS, ADABAS, and z/OS UNIX. The combined solution can also help systems staff and developers understand issues relating to programs written in COBOL, C/C++, PL/I, Assembler and CA Gen

In addition to alerting systems staff when mainframe performance parameters exceed baselines on the high side, ConicIT also alerts them when they are anomalously lower—as this can also be in indicator of something amiss either within the mainframe environment itself or in the interaction between the mainframe and other application components. Systems staff can then automatically launch Compuware Strobe to better understand and remediate these issues as well.

More information about Compuware can be found at www.compuware.com.

More information on ConicIT can be found at www.conicit.biz.


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