DFC Global, one of the largest providers of accessible consumer and commercial financial services in the world, will partner with Kofax, a provider of software to simplify and transform the First Mile of business, to digitally transform its customer onboarding processes.
DFC Global will deploy Kofax SignDoc e-signature capabilities into its point of sale solution, digitally transforming its loan origination process to speed processing, reduce costs, ensure compliance, and improve the customer experience for application, disclosure, and execution purposes.
The solution will expedite loan approvals and offer customers complete transparency into the financial information disclosed.
SignDoc will enable DFC Global to offer a fully digital, streamlined, and secure signing experience while speeding.These capabilities will transform and optimize the customer experience, reduce annual printing costs and drive increased competitiveness, growth, and profitability, according to the company.
DFC Global processes nearly five million loan transactions annually. By offering a wide variety of innovative and accessible financial solutions, both online and across 1,300 retail locations, DFC is committed to meeting the needs of consumers and business owners in the best and most socially responsible way.
“Kofax has been a digital transformation partner, providing the insight we needed to make the right decisions in building a best-in-class onboarding process for our customers,” said Glen Wakeman, Chief Executive Officer of DFC Global. “Our Kofax solution creates a more seamless and transparent customer experience while cutting our time-to-contract in half. This is simply the right thing to do for our customers.”
For more information about this news, visit www.dfcglobalcorp.com.