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Melissa Data Rolls Out Line of Professional Services


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Melissa Data Corp, a provider of data quality and integration solutions, has announced a suite of expert professional services to help establish a business case for data quality, examine the root causes of data quality problems, implement ongoing monitoring of improvements, and successfully integrate Melissa Data's software solutions.  Especially useful for companies with limited resources, Melissa Data Professional Services aims to bring development and data management teams together with data quality experts from Melissa Data to accelerate adoption of address management solutions seamlessly into business processes with minimal disruptions to realize immediate return on investment.

Melissa Data Professional Services will include Product Training; Proof-of-Concept (POC) Development; Data Quality, Governance and Integration Consulting; as well as Custom Development Services on an as-needed basis,  Greg Brown director of marketing for Melissa Data, tells 5 Minute Briefing.

"Traditionally, Melissa Data has provided developer tools that need to be integrated in, and we provide unlimited technical support on how our APIs and web services work," says Brown. "We have seen that customers have a lot more questions not only about the capabilities of the tools themselves but really how to utilize them. We have started almost on an ad hoc basis helping customers walk through how to set up a fuzzy matching algorithm to consolidate records, for instance. And we have just seen that the need is really there for a little bit more in being able to walk them through the strategy involved in data verification as well as implementing the tool itself."

With the services, Melissa Data will help companies "get their arms around contact data quality issues from strategy to completion. We want to hold their hands from the start and really decrease the time to completion," Brown says.

In addition, Brown says Melissa Data will also be coming out with a private label data integration toolset, expected to be released in October.  It will basically be open source data integration software that is powered by Pentaho but can utilize the Melissa Data tools for "very robust data integration and data quality functionality," says Brown.

For more information on the dedicated support of Melissa Data's Professional Services, visit www.melissadata.com/pro-serve.


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