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Open Text Ships Upgraded Enterprise Content Management Suite


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Open Text Corporation, a provider of enterprise content management (ECM) software, announced the release of Open Text ECM Suite 2010, which represents a combination of technologies covering all aspects of ECM.

Open Text adds new functionality linked through numerous integration points covering 90 products and modules, and spanning functions including compliance, business process management, portals, integrated mobile support, and enterprise information archiving. The result gives customers the means to handle an array of content types, languages, applications, user needs and business processes in their organizations, the vendor says.

"What we've done here is taken a significant step forward in the world of ECM, and we're helping our customers connect the dots in a framework-based approach," says Eugene Roman, CTO of Open Text. "By tuning our products to work together, we're able to increase the performance of the actual tools. As employees use them, sharing of information builds up quadratically, and this builds for a much smarter approach."

ECM Suite's core services layer includes process services, user interface services and an enterprise library (formerly Livelink), with integrated archiving, metadata management, search and records management. All ECM Suite components integrate with this layer.

ECM Suite adds leading capabilities from acquired technologies to further strengthen the ECM Suite, including Open Text Portal from Vignette, Open Text Web Experience Management from Vignette, Open Text Social Communities from Vignette, Open Text Content Analytics, Semantic Navigation from Nstein, Open Text Capture Center from Captaris, and Open Text Media Management (from Artesia): Open Text has also integrated Open Text Media Management with Web Experience Management.

ECM Suite also now includes expanded features to improve social collaboration and mobility, offering capabilities such as discussions, forums and wikis. Open Text Pulse allows ECM Suite users to engage in microblogging, follow co-workers, share content, find subject-matter experts, all in a compelling interface that helps users be productive. As part of the ECM Suite, these social media capabilities can be fully secured and managed under compliance rules.

"What people were looking for was an almost viral user experience," Roman says. "The users want to be able to customize their experience; they don't want to have to involve the IT people. ECM Suite is self-service driven, allowing knowledge workers to use their time effectively." For more information, go here.


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